Do I Need a Mercedes-Benz Certified Collision Shop for Bumper Repair?

If your Mercedes gets scratch on its bumper, you might think it’s just a simple repair. After all, it’s not like you got into a collision, right? In reality, a lot more goes into bumper scratch repair than you might think, which is why it’s so important to take it to a Mercedes-Benz Factory-Certified collision repair shop.

Many modern Mercedes have sophisticated sensors throughout the vehicle that connect to the Advanced Driver Assistance System (ADAS). The ADAS varies from model to model, but it includes features like parking assist, backup cameras, collision avoidance, and electronic stability control. These sensors are very sensitive, and even small impacts or layers of new paint applied to repair scratches can affect their accuracy or ability to function properly.

How Do Parking Sensors Work?

Bumpers on more expensive models typically have a combination of parking sensors and a backup camera. Parking sensors work by sending out small ultrasonic waves that bounce off nearby obstacles. These sensors both emit and receive the ultrasonic waves and then relay the information to a screen or other device that beeps, depending on how far away the obstacle is. These sensors also go to work when you put your vehicle in reverse, emitting an audible beep followed by several beeps to warn that an object is behind you.

Why Does ADAS Make a Difference For Collision Repairs?

Although ADAS makes your Mercedes safer, it also makes many types of repairs more complicated – including bumper repairs. Areas that once would have required a simple repair now often have to be replaced. Since features like parking sensors and backup cameras need to be able to “see” around them, repairs must be made with this in mind. For example, repair materials that would typically be used to repair a deep scratch on a bumper cover can’t be used, since it could block the sensor and prevent it from working properly.

That brings us to why it makes a difference where you get your repairs. Taking your Mercedes to just any shop is a gamble. They may not know your vehicle well enough to know where the sensors are located or have the right equipment to ensure they’re working properly. They may use incorrect repair methods that block the sensors. If sensors need to be replaced, they may opt for after-market parts that aren’t designed to work with your system. All of these factors could result in the sensors being unable to communicate with the vehicle’s ADAS system – which in turn, makes your vehicle less safe.

Choose a Mercedes-Benz Certified Shop

Mercedes-Benz vehicles are technologically advanced and built with stunning precision, which is why you should only take your car to a Mercedes-Benz certified auto body shop, like European Collision Center.

As a Mercedes-Benz certified collision shop, we know Mercedes vehicles inside and out – and how to properly repair them. To become certified, we’ve maintained factory training on repairs and servicing procedures that are specific to Mercedes. We use only Mercedes-Benz designated equipment and OEM (original equipment manufacturer) parts. The result? Your vehicle looks and functions exactly as it did before there was any damage.

Whether your Mercedes has a scratch, a dent, or extensive damage, our certified team will get it back to factory condition and out on the road in no time. Schedule your appointment today by calling 415-551-9700 or contact us online.

Save Money with OEM Endorsements!

Save Money

OEM endorsements can save you money in the long run, especially if you want to keep your car around for a long time. How? Read on to understand the benefits.

What is an OEM Endorsement?

So your baby, the Mini Cooper S you’ve had since college, just got in a fender bender. There’s a dent in the front quarter panel and a hurt in your heart. Where do you go to make sure it gets fixed right? Did you know that not all replacement parts are created equal? That some parts are higher quality than others? And that you have a say in that?

An OEM endorsement is a clause in your insurance policy that ensures repair shops working on your baby use OEM parts. This is critical when you want to make sure your Mini gets the best possible autobody repairs, especially when you want it to have a long, healthy life.

OEM parts vs. aftermarket parts

Original equipment manufacturer (OEM) parts are made by the car’s original manufacturer. It is what was installed by the factory when your car rolled off the line.

You can think of an aftermarket part as generic. It is made by another company and designed to look and function like the original. Some companies focus on building exceptional quality aftermarket parts, they can sometimes be even better than the original. Unfortunately, many other parts makers go by the motto that close enough is good enough. These parts almost fit your car, and they definitely are not as safe and will not last as long.

Going back to re-repair an issue that wasn’t fixed right the first time costs you money, time, and hassle.

How can I know if I’m getting OEM parts or cheap knockoffs?

There are two ways. One way is to purchase an OEM endorsement.

Without this endorsement, insurance companies will try to steer you toward shops that use aftermarket parts. This is good for them, not necessarily for you. Since these parts are not made by the manufacturer they may not look or fit quite right. Worse, they can also fail and create a safety risk. Though OEM endorsements cost extra, they can save you money and hassle in the long run!

What’s another way to ensure OEM repairs?

You can take your car to European Collision Center. We use OEM parts on all repairs. As a small team of devoted professionals, we are obsessed with restoring your vehicle to pre-collision condition. In addition to getting the right parts, we install them the right way with the right methods. We adhere to all factory repair procedures and have the tools and equipment to repair the Mini Cooper S you’ve had since college or your BMW, Mercedes-Benz, Audi, Tesla, Sprinter, or other high-performing, well-loved vehicle.

Whether you need cosmetic paint restoration, meticulous detailing, minor collision repair, minor or major collision repair, or lease return repair, give us a call at 415-551-9700 or contact us online today!