Why Are Auto Collision Repairs So Expensive Now?

New vehicles are more advanced than ever, featuring cutting-edge technology and sensors that are designed to enhance driver and passenger safety. However, these sophisticated features come at a price—namely, higher repair costs after accidents, which also have a direct impact on insurance premiums. 

Rising Repair Costs, Increased Complexity

According to Mitchell, a leading provider of data and software for insurance companies and auto body repair shops, the average cost to repair collision damage has increased by 36% since 2018. This staggering increase, which is expected to exceed $5,000 by the end of the year, is largely responsible for the 17% rise in insurance premiums seen over the past 12 months. 

New SUVs, pickup trucks, and electric vehicles, in particular, are becoming increasingly complex. While many of the latest models include luxurious features that greatly enhance the driving experience, this advanced technology means that even the simplest repairs can result in surprisingly high costs. 

In the case of materials that are designed to crumple to absorb impact and protect passengers, repairs can be exceedingly difficult, if not impossible. Many components, including bumpers with embedded safety sensors, often require replacement instead of repair. In addition, systems that didn’t suffer any damage must also be inspected or recalibrated to ensure they’re functioning properly. 

The Challenges of Electric Vehicle Repair

Repairing electric vehicles also presents a unique set of challenges due to their engineering and the parts they use—as well as a shortage of mechanics who are properly trained in their repairs. However, despite news reports of astronomical repair bills, analysis of repair data and insurance claims has shown that EV repairs aren’t significantly higher than those of a conventional gas-powered vehicle of the same age and price range. 

One case that’s made its way through the news cycle is that of Chris Apfelstadt and his Rivian R1T pickup truck. After a rear-end collision, Apfelstadt was shocked to discover that the seemingly minor damage to his bumper would cost $42,000 to fix—approximately half the truck’s sell price. Repairing and repainting a panel that extended from the truck’s rear to the front roof pillars resulted in a series of expensive repairs, including removing the interior ceiling material and the front windshield. To further complicate matters for both drivers and insurers, there are a limited number of certified repair shops for newer manufacturers like Rivian. 

Understanding Electric Vehicle Repair Costs

Although electric vehicles are associated with higher costs, it’s important to consider that most electric vehicles in today’s market are luxury models—which will always contribute to higher repair costs. However, repairing EVs from top brands like Hyundai or Nissan will cost approximately $800 more than repairing their gasoline counterparts. 

When it comes to the higher-end market, the repair costs for electric and gasoline vehicles are relatively similar. One main difference to be aware of is that battery-powered cars may need more expensive parts and specialized mechanics, which can contribute to higher overall costs. 

The good news is that automakers are aware of the rising cost of repairs and are actively working on solutions to make them more efficient, especially for electric vehicles. Companies like BMW, Ford, and General Motors have started to equip their vehicles with crash-force sensors and repair-friendly components, as well as developing repair processes for battery packs. These strategies are aimed at reducing repair costs and simplifying the repair process for auto body shops and insurers. 

Trust the Experts for Advanced Repairs

In an era where automotive technology is advancing at an exponential rate, it’s become increasingly vital to choose a repair shop that specializes in original equipment manufacturer (OEM) repairs and advanced driver assistance systems (ADAS) calibration. 

At European Collision Center, we recognize the importance of staying up to date with the latest advancements and hold OEM certifications for MercedesBMWAudiPorscheRivian, and Tesla, however, all makes and models are welcome and receive the same high-quality repairs and meticulous attention to detail. To make your repairs as convenient as possible, we also offer complete insurance coordination. 

From minor scratches and chips to extensive bodywork, we’ll give your vehicle the focused attention it deserves—with all safety features functional and fully intact. Call us today at (415) 551-9700 or send us a message online. 

Understanding Your Rights: Choosing a Body Shop for Collision Repairs in California

Following an accident, insurance companies often attempt to steer you toward their preferred body shops. However, as a consumer in California, you possess the legal right to choose any body shop you prefer to handle your repairs. At European Collision Center, we deeply respect these rights and go the extra mile to ensure that you confidently choose our shop. We work collaboratively with all insurance companies, including yours. 

To ensure you’re able to make the most informed decisions about where to take your vehicle for auto body repairs, here’s a closer look at your consumer rights.

Get Acquainted with the California Motorists Bill of Rights

The California Motorists Bill of Rights establishes fundamental rights and regulations for consumers dealing with an auto body repair facility. Here are some key provisions of the bill:

  • Right to Choose the Repair Facility: In California, you have the right to select any repair facility you prefer, unless your insurance policy explicitly dictates otherwise. This empowers you to make a well-informed choice and opt for a reputable body shop that aligns with your specific needs and preferences.
  • Notifying Your Insurance Company: Before proceeding with repairs, it’s important to notify your insurance company. Most insurance policies require you to file a sworn proof of loss, present the damaged property, and submit it for examination under oath.
  • Obtaining Repair Estimates: Contrary to popular belief, you’re not obligated to obtain multiple repair estimates. California law mandates that you receive a written estimate from your chosen shop before any repairs commence.
  • Responsibility for Repair Costs: As the vehicle owner, you generally bear the responsibility of paying the repair costs directly to your chosen repair facility, unless your insurance policy states otherwise. While your insurance company may cover the loss, deductibles or depreciation may be subtracted. Therefore, it’s crucial to understand the terms and conditions of your policy to avoid any surprises.
  • Repair Facility Accountability: The Automobile Repair Act of 1971 establishes stringent regulations that all repair shops in California must adhere to. This includes being registered with the state, displaying a sign, and maintaining specific standards. Failure to comply with these regulations can lead to the revocation of a repair facility’s license. The act also ensures customers get correct information, requested repairs are included in official documents, customers receive copies of those documents, and that industry standards are followed.

Seeking Recourse for Disputes with Your Insurer

Knowing how to seek recourse in case of difficulties or disputes with your insurance company about your auto body repair is crucial. Here are two options for resolution:

  • Consulting with Your Insurance Company: If you encounter any issues with your insurance company, it is advisable to first consult with your insurance agent or broker to see if they can help you resolve the issue. 
  • Department of Insurance: If you’re not able to reach a satisfactory resolution with your insurance company, you have the option to reach out to the Department of Insurance, State of California. Their toll-free line at 1-800-927-4357 can connect you with professionals who ensure fair practices and will assist you in resolving disputes with your insurer.

Additional Rights and Considerations:

In addition to the rights outlined above, it is important to be aware of the following:

  • Freedom to Choose a Repair Shop: Insurance companies are prohibited from requiring, directing, suggesting, or recommending a specific repair shop unless you explicitly request it in writing. If an insurer elects a particular repair shop, they are obligated to make sure the vehicle is restored to its pre-loss condition without any additional cost to you, as per the policy or applicable laws.
  • Use of Non-OEM Replacement Parts: Insurers cannot mandate the use of non-original equipment manufacturer (OEM) replacement crash parts for repairs unless these parts are equivalent in quality, safety, fit, and performance to OEM parts. If non-OEM parts are specified, insurers must cover any necessary modifications and provide warranties that are comparable to those of OEM parts.

Choose an Auto Body Repair Facility That Respects Your Rights

When it comes to auto body repairs in California, it’s crucial to be knowledgeable about and assert your consumer rights. By law, you have the freedom to select any auto body shop for your repairs.

At European Collision Repair, we’re committed to delivering exceptional auto body repair and refinishing services while prioritizing your safety and satisfaction. Our team upholds a strong code of ethics, emphasizing integrity, honesty, safety, and craftsmanship. We genuinely care about your experience and stand behind all our repairs. Whether you need an extensive repair or a minor fix, we’re here to assist you.

If you have any questions or concerns about your vehicle, or would like to schedule an appointment, don’t hesitate to contact us at (415) 551-9700