Subject: It Doesn’t Need to Be Luxury to Receive Our Luxury Treatment!

We may have made our reputation on European luxury cars, but did you know that we actually do repairs on ALL types of vehicles?

European Collision Center is a full-service auto body collision repair center for any of your auto body needs. Whether you have a small ding in your door, have been through a fender bender, or your vehicle needs extensive body work we repair all vehicles with precision and the same attention to detail that we use on the luxury vehicles we specialize in. We utilize and adhere to factory repair procedures on every make and model vehicle that we service.

Our goal is always to restore your vehicle back to its pre-accident condition – and in many cases, our customers say their vehicle looks even better than it did before it was in the accident!

We understand that being in an accident is rough, but your repairs shouldn’t be. When you’re in need of expert auto body repairs, give us a call at (415) 649-7617. We look forward to working with you!

Subject: You Just Got into an Accident; Now What?

Getting into an accident is always a stressful situation, even when there’s little to no damage to your vehicle. Regardless of the damage, it’s inconvenient and stressful, however, knowing what to do when you’re in an accident can help you feel a little more at ease.

  1. Move your vehicle to a safe place, out of the way of traffic and turn your hazard lights on.

  2. Check yourself, your passengers, and the other driver and their passengers for injury.
    If anyone is injured, call 911.

  3. Call the police to file a police report.
    Even if it was a minor accident, having police on the scene can keep everyone’s emotions calm and prevent the possibility of fraud. When filing your report with the police, tell them what happened without admitting fault. If there are no police dispatched to the scene of the accident, be sure to record all the details of the accident, including the year, make, and model of the other vehicle.

  4. Exchange information with the other driver, including:
    Your name
    Address
    Driver’s license number
    Insurance information

  5. Look for witnesses:
    If there were any eyewitnesses on the scene, ask them for their contact information. Their observations may be helpful for the insurance company to determine liability.

  6. Use your cell phone to photograph:
    The other vehicle’s license plate
    Damage to your vehicle
    Damage to the other driver’s vehicle
    The front, sides, and rear of the other driver’s vehicle (so they cannot claim additional damage was caused by you)
    The scene of the accident
    Any skid marks from your or the other driver’s vehicle

  7. Call your insurance company and let them know what happened:
    Regardless of who was at fault. They’ll record the information about the accident and send an adjuster out to asses the damage to your vehicle. Some insurance companies will recommend specific body shops, but you legally have the right to bring your vehicle wherever you like.

  8. Contact European Collision Center to have your vehicle restored back to its pre-accident condition!

We understand that having an accident is a stressful situation for everyone involved but following these steps will make the whole situation a little easier and help you get your vehicle fixed up and back on the road in no time.

Subject: Comprehensive vs. Collision: What’s the Difference?

What type of insurance do you have on your vehicle – and is it sufficient? Many people don’t consider their insurance coverage until they actually need it. Unfortunately, this can lead to confusion when it comes to things like auto body repair. Here’s a quick run-down of the difference between comprehensive and collision coverage

Comprehensive coverage covers damage to your vehicle from things like extreme weather conditions, theft, or vandalism. If someone breaks your window or a tree falls on your vehicle, this would be covered by a comprehensive policy, but wouldn’t qualify under a collision policy. A comprehensive policy will have a deductible that will apply to each accident that you’ll be responsible for. Comprehensive policies will cover the majority of damages that happen to your car, regardless of whether it was your fault.

Collision coverage covers damage caused by colliding with another car or object; this would include things like someone rear-ending you, hitting a tree, or crashing into a fence. If you have a vehicle that’s being leased or financed, you will need to have comprehensive coverage in order to get collision coverage. Collision coverage also has a deductible that will be applied to each accident that will be your responsibility, regardless of who is at fault.

Understanding what your policy does and doesn’t cover will help you determine if you have the right policy to fit your needs and will make the process of auto body repair go more smoothly if you happen to need it!

Subject: Can I use OEM Parts in my auto body repairs?

Many clients who come to us prefer to use OEM (original equipment manufacturer) parts in their repairs, but there’s often confusion about whether they’re covered by insurance. The answer isn’t 100% straightforward and is dependent on your insurance carrier and policy.

Most insurance policies don’t cover the cost of OEM parts, unfortunately. However, that doesn’t mean that you can’t request them when you come in for auto body repair. You’ll most likely have to pay for the cost difference between them and the cost of the aftermarket parts. The cost of OEM parts can be more than that of aftermarket parts, so it’s important to make sure that you budget accordingly.

What If My Insurer Offers Coverage?

If your insurer does cover OEM parts, they may not be automatically included in a standard policy; you’ll most likely need to request the coverage and pay extra for it.

While there’s nothing wrong with aftermarket parts, OEM parts tend to fit better, and you’ll have peace of mind knowing that your vehicle has replacement parts that were made specifically for it.

The bottom line is, you have the right to request the parts you want. We know dealing with insurance is never fun, but we make it easy with our complete insurance coordination. Just let our friendly staff know what type of parts you’d like, and we’ll handle the rest!

Subject: Is a rental car covered by my insurance?

Getting into an accident and needing extensive body work done is never fun – especially because it means you’ll be without transportation for a while. While you could rely on public transportation, a rental car is a more convenient way to stay mobile while your vehicle is in the shop.

A common question many people have is whether a rental car is covered by their insurance. If you weren’t at fault for the accident, it’s generally relatively easy to have the at-fault insurance company cover the cost of a rental car that is comparable to the vehicle that was in the accident. If you were the one at fault, or the at-fault insurance company is putting off making a decision on reimbursement, then it’s time to turn to your own insurance policy.

Knowing Your Policy

With most insurance policies, a rental car isn’t automatically included. Generally, you will have to add on or look for a policy that includes a rental reimbursement, which is available from most insurance carriers and tends to be relatively inexpensive. We recommend taking a look at your policy before you need to use it to make sure that it has the coverage you’ll need.

We understand that navigating the ins and outs of insurance can be confusing, but our complete insurance coordination makes it easy! Let us know that you’ll need a rental car, and our customer service staff will handle all the details and make sure you have reliable transportation while we restore your vehicle back to its pre-accident condition.