Subject: You Just Got into an Accident; Now What?

Getting into an accident is always a stressful situation, even when there’s little to no damage to your vehicle. Regardless of the damage, it’s inconvenient and stressful, however, knowing what to do when you’re in an accident can help you feel a little more at ease.

  1. Move your vehicle to a safe place, out of the way of traffic and turn your hazard lights on.

  2. Check yourself, your passengers, and the other driver and their passengers for injury.
    If anyone is injured, call 911.

  3. Call the police to file a police report.
    Even if it was a minor accident, having police on the scene can keep everyone’s emotions calm and prevent the possibility of fraud. When filing your report with the police, tell them what happened without admitting fault. If there are no police dispatched to the scene of the accident, be sure to record all the details of the accident, including the year, make, and model of the other vehicle.

  4. Exchange information with the other driver, including:
    Your name
    Driver’s license number
    Insurance information

  5. Look for witnesses:
    If there were any eyewitnesses on the scene, ask them for their contact information. Their observations may be helpful for the insurance company to determine liability.

  6. Use your cell phone to photograph:
    The other vehicle’s license plate
    Damage to your vehicle
    Damage to the other driver’s vehicle
    The front, sides, and rear of the other driver’s vehicle (so they cannot claim additional damage was caused by you)
    The scene of the accident
    Any skid marks from your or the other driver’s vehicle

  7. Call your insurance company and let them know what happened:
    Regardless of who was at fault. They’ll record the information about the accident and send an adjuster out to asses the damage to your vehicle. Some insurance companies will recommend specific body shops, but you legally have the right to bring your vehicle wherever you like.

  8. Contact European Collision Center to have your vehicle restored back to its pre-accident condition!

We understand that having an accident is a stressful situation for everyone involved but following these steps will make the whole situation a little easier and help you get your vehicle fixed up and back on the road in no time.

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We Are Here To Help

As you know the City and County of San Francisco as well as surrounding counties have requested all non-essential business to close for three weeks. Auto repair is seen as essential. We need to be here to get you back in your cars and to attend to vehicles that may be damaged during this period. Now more than ever we need our automobiles when public transit may not be the safest option to get us to our doctors, grocery stores, pharmacies and for those that are still working, to your jobs.

European Collision Center will remain open.

Learn more here.