Tag: Certified Auto Repair

New Trends in Auto Body Repair

Posted on by European Collision Center

Welcome to the European Collision Center! As a premier auto body shop in San Francisco, California, we’re always at the forefront of the latest advancements in auto body repair. Today, I want to share some exciting new trends that are revolutionizing our industry.

Advanced Materials and Techniques

Firstly, the use of advanced materials like carbon fiber, aluminum, and high-strength steel has become increasingly common in modern vehicles. These materials offer superior strength and durability while being lightweight. Repairing these materials requires specialized knowledge and equipment, which we are fully equipped to handle. Our team is trained in the latest techniques to ensure your car is repaired to factory standards.

Digital Imaging and 3D Printing

Digital imaging and 3D printing are transforming the way we approach auto body repair. For instance, digital imaging allows us to assess damage with incredible accuracy, ensuring we don’t miss any hidden issues. 3D printing, on the other hand, enables us to create custom parts quickly and efficiently, reducing repair times and costs. This cutting-edge technology ensures that even the most complex repairs are done with precision and care.

Eco-Friendly Practices

Environmental sustainability is a growing concern in every industry, and auto body repair is no exception. At European Collision Center, we’re committed to using eco-friendly practices. This includes using water-based paints, recycling materials whenever possible, and utilizing energy-efficient equipment. Our goal is to reduce our carbon footprint while still providing top-notch service.

Smart Technology Integration

As cars become more advanced, so do the requirements for repairing them. Modern vehicles are equipped with an array of smart technologies, including sensors, cameras, and advanced driver-assistance systems (ADAS). Repairing these systems requires specialized training and equipment. Our technicians are certified to handle the latest smart technologies, ensuring that your vehicle’s advanced systems are restored to optimal performance.

Factory Certification

To maintain the highest standards of quality, European Collision Center is factory certified for several prestigious brands, including BMW, Audi, Porsche, Mercedes, Rivian, and Tesla. This certification means that our technicians have undergone rigorous training and adhere to the strict guidelines set by the manufacturers. You can trust us to repair your vehicle to the exact specifications required by these leading brands.

Customer Convenience

We understand that getting your car repaired can be a hassle, which is why we strive to make the process as convenient as possible. From online appointment scheduling to our comfortable waiting area, every aspect of our service is designed with your convenience in mind. Additionally, we welcome all makes and models, ensuring that no matter what you drive, you’ll receive the same high level of care and attention.

Make an Appointment

So, ready to experience the latest in auto body repair? Make an appointment with European Collision Center today. We look forward to serving you and getting your vehicle back on the road in pristine condition.

Factors That Affect Auto Body Repair Costs and Finding A Reputable Body Shop

Posted on by European Collision Center

Introduction: When it comes to maintaining our vehicles, unexpected accidents or wear and tear are inevitable. Whether it’s a minor scratch or a major collision, the need for auto body repairs in San Francisco can arise suddenly, leaving us wondering about the costs involved and where to find a reliable body shop. In this article, we’ll explore the various factors that influence auto body repair costs and provide tips on how to locate a reputable body shop for your needs.

Factors Affecting Auto Body Repair Costs:

  1. Extent of Damage: Naturally, the severity of the damage to your vehicle will have a significant impact on repair costs. Minor scratches or dents may be relatively inexpensive to fix, while major structural damage resulting from collisions can be much costlier.
  2. Type of Vehicle: The make, model, and age of your vehicle can also influence repair costs. Luxury vehicles or those with specialized parts may require more expensive repairs due to the higher cost of replacement parts and specialized labor.
  3. Parts and Materials: The quality and type of replacement parts and materials used in the repair process can affect the overall cost. OEM (Original Equipment Manufacturer) parts tend to be more expensive than aftermarket alternatives, but they may offer better fit and durability.
  4. Labor Costs: Labor rates vary depending on the location and expertise of the body shop. Shops in urban areas or with highly skilled technicians may charge higher labor rates than those in rural areas or with less experienced staff.
  5. Painting and Finish: If your vehicle requires painting or refinishing as part of the repair process, this can significantly add to the overall cost. Factors such as the type of paint used, the extent of the area to be painted, and any custom finishes will influence the final price.
  6. Additional Services: Additional services such as frame straightening, alignment adjustments, or detailing may be necessary depending on the extent of the damage. Each of these services will contribute to the total cost of repairs.

Finding a Reputable Body Shop:

  1. Ask for Recommendations: Seek recommendations from friends, family, or colleagues who have had positive experiences with auto body shops in your area. Personal referrals can provide valuable insights into the quality of service provided.
  2. Check Online Reviews: Browse online review platforms such as Google, Yelp, or Angie’s List to read reviews and ratings of local body shops. Look for patterns of positive feedback and pay attention to any recurring complaints or red flags.
  3. Verify Certifications and Credentials: Ensure that the body shop you choose is certified and employs skilled technicians who have undergone proper training. Certifications from organizations such as ASE (Automotive Service Excellence) or I-CAR (Inter-Industry Conference on Auto Collision Repair) indicate a commitment to quality and professionalism.
  4. Request Estimates: Obtain detailed written estimates from multiple body shops before making a decision. Compare the breakdown of costs, including parts, labor, and any additional fees, to ensure transparency and avoid hidden charges.
  5. Visit the Shop: Take the time to visit the body shop in person to assess its cleanliness, organization, and equipment. A well-maintained facility with modern equipment and a track record of working with your make of vehicle is more likely to deliver high-quality repairs.

Auto body repairs can be a significant expense, especially in the San Francisco Bay Area, but understanding the factors that influence costs and knowing how to find a reputable body shop can help you make informed decisions and ensure that your vehicle receives the care it needs. By considering factors such as the extent of damage, type of vehicle, and quality of parts and materials, as well as following the tips for finding a reputable body shop, you can navigate the repair process with confidence and peace of mind.  Additional Questions?  Just let us know.

Advancements in Technology and the Future of Auto Body Repair

Posted on by European Collision Center

Technology touches nearly every aspect of our lives, from how we communicate to the way we drive. Each year, auto manufacturers introduce new models equipped with advanced driver assistance systems (ADAS) and other cutting-edge technologies. While these continuous advancements are exciting, they also present challenges for the auto body industry as a whole. 

Here’s a look at how technology has shaped the current collision repair landscape and three innovative industry trends to watch for in the future.  

3 Ways Technology Has Affected Collision Repair

The auto body industry has witnessed some remarkable changes in recent years, thanks to a variety of technological advancements. 

One of the cornerstones of this transformation is in how collision repair shops operate. Efficiency is key to delivering high-quality service, so many shops, including European Collision Center, have adopted advanced software that enables accurate repair timeline estimates, streamlined part and supply orders, and seamless management of every aspect of the repair process.

Modern vehicles are equipped with sophisticated technology that makes them far more complex than their older counterparts. ADAS features like adaptive cruise control, lane keeping assist, and blind spot monitoring rely on sensitive sensors and cameras to enhance driving safety. 

The downside is that these components are more expensive to replace than typical auto parts and they must be recalibrated after a collision—two factors that have caused the cost of repairs to surge. Statistics have shown that auto body repair costs are rising steadily, with an average increase of 2-3% year-over-year. 

While ADAS features have contributed to the increase in repair costs, there is a silver lining: ADAS has played a significant role in reducing the frequency of accidents. In fact, it’s estimated that these technologies will contribute to a 20% decrease in accidents by 2030 and an overall reduced demand for auto body repairs. 

Upcoming Industry Trends 

So, what’s next in the collision repair industry? Here are three trends to keep an eye on: 

  1. Artificial Intelligence (AI): AI has long been integrated into the automotive industry, with features like lane-keep assist and automatic braking systems, but as it evolves, it’s poised to have another role: technician support. AI can be used to enhance technicians’ capabilities by streamlining damage assessments and repair recommendations. Additionally, AI provides tools and information (such as AI-powered diagnostics or repair information databases) that can help technicians identify and repair issues with greater accuracy. 
  • Electric Vehicles (EVs): As the automotive industry rapidly shifts towards electric vehicles (EVs), it’s anticipated that every automaker in the U.S. will have EVs as part of their vehicle lineup by 2025. This monumental means there will be significantly more electric vehicles on the road—and auto body shops need to be ready. EVs differ significantly from traditional internal combustion engines, so shops must be willing to invest in training and equipment in order to effectively address the distinct repair challenges they bring. 
  • Virtual Reality (VR) Training: As with many trade industries, collision repair has difficulty recruiting younger technicians. Virtual training programs have the potential to be a very cost-effective way to offer training that attracts the next generation—and it can be done remotely.

As automotive technology advances at an unprecedented pace, European Collision Center stands firm in our commitment to remaining at the forefront of the collision repair industry. We invest in the latest tools and equipment, as well as specialized training. 

Our skilled technicians are well-equipped to handle ADAS calibration, as well as OEM-certified repairs for EV giants Tesla and Rivian.  Our dedication to embracing industry advancements, adapting to emerging trends, and nurturing our team’s expertise guarantees that we will continue to provide top-tier collision repair services in an ever-evolving automotive landscape. 

For auto body repair services, contact ECC today at (415) 551-9700 or request an appointment online. With two locations to serve you, we cater to all makes and models and provide comprehensive insurance coordination for stress-free repairs.

Why OEM Auto Insurance Coverage Is Important

Posted on by European Collision Center

If your car is damaged in an accident and needs parts replaced, your insurance will usually cover the costs. But here’s the catch: the parts used might not be made by the same company that manufactured your car. Instead, they could be aftermarket parts from other companies, which means they might not function correctly or be a perfect fit. 

Original Equipment Manufacturer (OEM) parts, however, are made by the same company that made your vehicle. They’re specially designed for your make and model—so they’ll fit and function exactly as they should. Using OEM parts is the best way to ensure your car is fully restored to factory standards with all safety features intact. 

Fortunately, there is a way to guarantee that only genuine OEM parts are used in your repairs: OEM insurance coverage. 

What is OEM Insurance Coverage?

When you purchase auto insurance, most policies won’t specify using OEM parts for repairs. If you want to make sure your vehicle is repaired to factory standards, you can opt for additional coverage that includes OEM parts.

OEM coverage is like having an extra layer of insurance for your car. However, there are several important points to consider:

  • As vehicles age, OEM parts become less available. As a result, OEM coverage is only for vehicles that are less than seven years old. 
  • Without OEM coverage, your repair shop might use aftermarket parts; when aftermarket parts aren’t available, they may opt for OEM parts. If you have OEM coverage, your repair shop will use OEM parts whenever possible. 
  • For your vehicle to qualify for OEM coverage, it must have active collision-and-comprehensive coverage or comprehensive-only coverage. 
  • OEM coverage doesn’t extend to all parts of your vehicle; tires, aftermarket hardware, and customized modifications typically fall outside of the scope of OEM insurance. 

Additional Benefits of OEM Insurance Coverage

Beyond ensuring your replacement parts fit and function perfectly, OEM insurance coverage offers several other benefits:

  • Safety and Reliability: Since OEM parts are specifically designed for your vehicle, they contribute to its overall safety and reliability. 
  • Preservation of Factory Warranty: Many manufacturers require or recommend using original parts to maintain the warranty; choosing OEM repairs ensures compliance with these guidelines and safeguards your warranty coverage.
  • Maintaining Resale Value: By using OEM parts for repairs, your vehicle stays in its original factory condition. This can boost its resale value since many buyers prefer cars that have been repaired with genuine parts.
  • Parts Warranty Assurance: Some OEM parts come with manufacturer warranties, which provide extra peace of mind after repairs.

For Quality OEM Repairs, Visit European Collision Center

OEM auto insurance is a wise investment for drivers who would like to maintain the originality, quality, reliability, and value of their vehicles. If you’d like to make sure that only OEM parts are used in your repairs, review your insurance policy or contact your insurance provider to confirm whether your current coverage includes OEM parts. 

If you need OEM auto body repairs, visit European Collision Center! Although we hold OEM certification for BMW, Mercedes, Audi, Porsche, Rivian, and Tesla, we prioritize OEM parts and adhere to factory repair processes on every make and model we service. We’re committed to maintaining the safety and reliability of your vehicle, and OEM parts are the best way to ensure that after an accident. We even provide complete insurance coordination to make the repair process as convenient and seamless as possible. For more information or to schedule an appointment, contact us today at (415) 551-9700.

Why Should You Use an OEM Body Shop?

Posted on by European Collision Center

In today’s rapidly evolving auto industry, the pursuit of excellence has become more than a priority—it’s a necessity. Auto manufacturers have significantly raised the bar in terms of quality and safety standards; as a result, auto body repair shops have a greater responsibility to uphold these exacting standards when repairing vehicles. 

This is where the pivotal role of OEM (Original Equipment Manufacturer) certification comes into play. 

What is OEM Certification?

Automotive technology changed a lot over the past 30 years, from the materials used in manufacturing to increased reliance on automated Advanced Driver Assistance System (ADAS) features like adaptive cruise control, lane departure warnings, and blind spot protection. While these advancements have made cars safer and more reliable than ever, vehicle technology quickly outpaced the auto body industry’s ability to keep up with the latest repair needs and procedures. 

To provide better service for their mutual customers, auto manufacturers introduced OEM certification programs. These programs formally acknowledge collision repair shops that adhere to exacting criteria and repair standards set by automakers and authorize them to conduct repairs on vehicles produced by a specific manufacturer.

Although the definition of OEM certification can vary based on the manufacturer issuing it, it generally means that the certified shop has undergone specialized training provided by the automaker or its representatives. The training covers the intricacies of the manufacturer’s models, repair procedures, approved materials, facility requirements, and designated tools and equipment that should be used during the repair. Depending on the manufacturer, shops may also be required to meet additional customer service and safety standards. 

In addition, OEM certification requires that only genuine parts made by the vehicle’s manufacturer or their authorized suppliers are used in repairs. Using OEM parts ensures that the replacement components are of the same quality and specifications as the original parts, which maintains the overall integrity and safety of the vehicle. Certified shops are also subject to regular quality control audits to ensure the repairs offered consistently meet the manufacturer’s high standards.

Why Does OEM Certification Matter?

So why does OEM certification matter? It guarantees your repairs will be performed by technicians who have undergone specialized training on your precise make, using the exact parts and repair methods specified by the manufacturer—which ensures your vehicle’s safety, performance, and value are maintained. For many drivers, choosing an OEM-certified shop also offers peace of mind and confidence in the quality of their repairs. 

This is especially important as cars have become more complex to repair. Even a seemingly minor accident can damage sensitive sensors and cameras located throughout the body of a modern vehicle—which can significantly impact how your safety features function. 

Despite this and the growing demand from consumers for OEM-certified auto body repair, many shops are still reluctant to pursue certification due to the cost. While participation in OEM programs does come with substantial expenses, it’s well worth the investment for shops that value their reputation and prioritize high-quality repair work and customer satisfaction. 

European Collision Center’s Dedication to Excellence

At European Collision Center, the pursuit of excellence is one of our core values. We believe OEM certification is an investment a shop makes not only in itself but also in its employees and the quality of repairs it offers customers.

While we offer repairs for all makes and models, we proudly hold OEM certification for Porsche, Audi, Mercedes, BMW, Rivian, and Tesla. We’re dedicated to maintaining the highest standards in the industry to ensure our customers receive the high-quality repairs they deserve. 

To learn more or schedule an appointment, contact us today at (415) 551-9700. 

Why Are Auto Collision Repairs So Expensive Now?

Posted on by European Collision Center

New vehicles are more advanced than ever, featuring cutting-edge technology and sensors that are designed to enhance driver and passenger safety. However, these sophisticated features come at a price—namely, higher repair costs after accidents, which also have a direct impact on insurance premiums. 

Rising Repair Costs, Increased Complexity

According to Mitchell, a leading provider of data and software for insurance companies and auto body repair shops, the average cost to repair collision damage has increased by 36% since 2018. This staggering increase, which is expected to exceed $5,000 by the end of the year, is largely responsible for the 17% rise in insurance premiums seen over the past 12 months. 

New SUVs, pickup trucks, and electric vehicles, in particular, are becoming increasingly complex. While many of the latest models include luxurious features that greatly enhance the driving experience, this advanced technology means that even the simplest repairs can result in surprisingly high costs. 

In the case of materials that are designed to crumple to absorb impact and protect passengers, repairs can be exceedingly difficult, if not impossible. Many components, including bumpers with embedded safety sensors, often require replacement instead of repair. In addition, systems that didn’t suffer any damage must also be inspected or recalibrated to ensure they’re functioning properly. 

The Challenges of Electric Vehicle Repair

Repairing electric vehicles also presents a unique set of challenges due to their engineering and the parts they use—as well as a shortage of mechanics who are properly trained in their repairs. However, despite news reports of astronomical repair bills, analysis of repair data and insurance claims has shown that EV repairs aren’t significantly higher than those of a conventional gas-powered vehicle of the same age and price range. 

One case that’s made its way through the news cycle is that of Chris Apfelstadt and his Rivian R1T pickup truck. After a rear-end collision, Apfelstadt was shocked to discover that the seemingly minor damage to his bumper would cost $42,000 to fix—approximately half the truck’s sell price. Repairing and repainting a panel that extended from the truck’s rear to the front roof pillars resulted in a series of expensive repairs, including removing the interior ceiling material and the front windshield. To further complicate matters for both drivers and insurers, there are a limited number of certified repair shops for newer manufacturers like Rivian. 

Understanding Electric Vehicle Repair Costs

Although electric vehicles are associated with higher costs, it’s important to consider that most electric vehicles in today’s market are luxury models—which will always contribute to higher repair costs. However, repairing EVs from top brands like Hyundai or Nissan will cost approximately $800 more than repairing their gasoline counterparts. 

When it comes to the higher-end market, the repair costs for electric and gasoline vehicles are relatively similar. One main difference to be aware of is that battery-powered cars may need more expensive parts and specialized mechanics, which can contribute to higher overall costs. 

The good news is that automakers are aware of the rising cost of repairs and are actively working on solutions to make them more efficient, especially for electric vehicles. Companies like BMW, Ford, and General Motors have started to equip their vehicles with crash-force sensors and repair-friendly components, as well as developing repair processes for battery packs. These strategies are aimed at reducing repair costs and simplifying the repair process for auto body shops and insurers. 

Trust the Experts for Advanced Repairs

In an era where automotive technology is advancing at an exponential rate, it’s become increasingly vital to choose a repair shop that specializes in original equipment manufacturer (OEM) repairs and advanced driver assistance systems (ADAS) calibration. 

At European Collision Center, we recognize the importance of staying up to date with the latest advancements and hold OEM certifications for Mercedes, BMW, Audi, Porsche, Rivian, and Tesla, however, all makes and models are welcome and receive the same high-quality repairs and meticulous attention to detail. To make your repairs as convenient as possible, we also offer complete insurance coordination. 

From minor scratches and chips to extensive bodywork, we’ll give your vehicle the focused attention it deserves—with all safety features functional and fully intact. Call us today at (415) 551-9700 or send us a message online. 

Understanding Your Rights: Choosing a Body Shop for Collision Repairs in California

Posted on by European Collision Center

Following an accident, insurance companies often attempt to steer you toward their preferred body shops. However, as a consumer in California, you possess the legal right to choose any body shop you prefer to handle your repairs. At European Collision Center, we deeply respect these rights and go the extra mile to ensure that you confidently choose our shop. We work collaboratively with all insurance companies, including yours. 

To ensure you’re able to make the most informed decisions about where to take your vehicle for auto body repairs, here’s a closer look at your consumer rights.

Get Acquainted with the California Motorists Bill of Rights

The California Motorists Bill of Rights establishes fundamental rights and regulations for consumers dealing with an auto body repair facility. Here are some key provisions of the bill:

  • Right to Choose the Repair Facility: In California, you have the right to select any repair facility you prefer, unless your insurance policy explicitly dictates otherwise. This empowers you to make a well-informed choice and opt for a reputable body shop that aligns with your specific needs and preferences.
  • Notifying Your Insurance Company: Before proceeding with repairs, it’s important to notify your insurance company. Most insurance policies require you to file a sworn proof of loss, present the damaged property, and submit it for examination under oath.
  • Obtaining Repair Estimates: Contrary to popular belief, you’re not obligated to obtain multiple repair estimates. California law mandates that you receive a written estimate from your chosen shop before any repairs commence.
  • Responsibility for Repair Costs: As the vehicle owner, you generally bear the responsibility of paying the repair costs directly to your chosen repair facility, unless your insurance policy states otherwise. While your insurance company may cover the loss, deductibles or depreciation may be subtracted. Therefore, it’s crucial to understand the terms and conditions of your policy to avoid any surprises.
  • Repair Facility Accountability: The Automobile Repair Act of 1971 establishes stringent regulations that all repair shops in California must adhere to. This includes being registered with the state, displaying a sign, and maintaining specific standards. Failure to comply with these regulations can lead to the revocation of a repair facility’s license. The act also ensures customers get correct information, requested repairs are included in official documents, customers receive copies of those documents, and that industry standards are followed.

Seeking Recourse for Disputes with Your Insurer

Knowing how to seek recourse in case of difficulties or disputes with your insurance company about your auto body repair is crucial. Here are two options for resolution:

  • Consulting with Your Insurance Company: If you encounter any issues with your insurance company, it is advisable to first consult with your insurance agent or broker to see if they can help you resolve the issue. 
  • Department of Insurance: If you’re not able to reach a satisfactory resolution with your insurance company, you have the option to reach out to the Department of Insurance, State of California. Their toll-free line at 1-800-927-4357 can connect you with professionals who ensure fair practices and will assist you in resolving disputes with your insurer.

Additional Rights and Considerations:

In addition to the rights outlined above, it is important to be aware of the following:

  • Freedom to Choose a Repair Shop: Insurance companies are prohibited from requiring, directing, suggesting, or recommending a specific repair shop unless you explicitly request it in writing. If an insurer elects a particular repair shop, they are obligated to make sure the vehicle is restored to its pre-loss condition without any additional cost to you, as per the policy or applicable laws.
  • Use of Non-OEM Replacement Parts: Insurers cannot mandate the use of non-original equipment manufacturer (OEM) replacement crash parts for repairs unless these parts are equivalent in quality, safety, fit, and performance to OEM parts. If non-OEM parts are specified, insurers must cover any necessary modifications and provide warranties that are comparable to those of OEM parts.

Choose an Auto Body Repair Facility That Respects Your Rights

When it comes to auto body repairs in California, it’s crucial to be knowledgeable about and assert your consumer rights. By law, you have the freedom to select any auto body shop for your repairs.

At European Collision Repair, we’re committed to delivering exceptional auto body repair and refinishing services while prioritizing your safety and satisfaction. Our team upholds a strong code of ethics, emphasizing integrity, honesty, safety, and craftsmanship. We genuinely care about your experience and stand behind all our repairs. Whether you need an extensive repair or a minor fix, we’re here to assist you.

If you have any questions or concerns about your vehicle, or would like to schedule an appointment, don’t hesitate to contact us at (415) 551-9700. 

Quality Control Matters: Our Steps for Ensuring Safe, High-Quality Repairs

Posted on by European Collision Center

Every team member at European Collision Center takes exceptional pride in their work. Whether we’re repairing a minor scratch in the paint or extensive front-end damage, we take time to make sure every detail is perfect through strict quality control measures.

Auto body repair is more complex than many drivers realize, and even more so with today’s vehicles. Modern vehicles have more electrical components, sensors, and computer processors than ever before – and that’s a trend that will certainly continue as automotive technology continues to evolve. For this reason, greater care must be taken to confirm everything is working exactly as it should before the vehicle is returned to its owner.

Our Process

To ensure the quality of our work always remains high, we perform the following quality control measures on every vehicle:

  1. The first step in the quality control process is when our estimator meets with our clients and review the damage together. Making sure to get clear client expectations on what they want addressed and how the damaged occurred.
  1. The estimator will then do a thorough inspection of the vehicle with the client, noting damage the extent of the damage that we’ll be repairing, as well as any pre-existing damage.
  1. Once the estimator has completed their estimate, it’s given to the blueprinter, who researches the repairs. This includes factory-recommended repair processes, necessary equipment, and any new parts that are needed.
  1. The technician then takes the areas that require repairs apart and develops a repair plan with the blueprinter.
  1. Next, we check the torque specs for your vehicle. This is important because if any rotating part is even slightly off-level, it will create a wobble during rotation. It may not be visible, but it’s noticeable with high revolutions or RPMs. Over time, this can cause damage to the part, or nearby components.
  1. All parts that require welding are welded on, then the technician inspects all welds to make sure they’re of good quality and the correct type for the location.
  1. Once the technician has signed off on the welding, all gaps between doors, fenders, panels, and other areas are checked before the car is sent to the paint shop.
  1. The car is painted, then goes through a series of quality control checks before it’s refinished. Once this is done, they check that the color matches.
  1. The body man looks over the paint department’s work before the car is reassembled to make sure everything is flawless and a complete match.
  1. After the vehicle is reassembled we run a full systems check, including checking the emergency, safety, and ADAS codes, making calibrations as needed.
  1. The shop foreman does a final quality control inspection before the car goes to the detail department. All doors and windows are checked multiple times to ensure they open and close correctly, as well as the trunk and hood.
  1. The vehicle’s then sent to the detail department, where they use a high powered sprayer to test all the areas that could leak, like the doors, windows, and sunroof.
  1. The vehicle is returned to the estimator, who does another quality control check.
  1. If any mechanical components were disassembled, we’ll also take the car on a test drive for a minimum of 30 miles. This allows us to check for any unusual sounds, vibrations, or mechanical issues.
  1. The final inspection is performed by our Quality Control manager and then the estimator is notified that the vehicle is ready for delivery.

What’s Next?

Once your vehicle has passed every quality control check, we’ll notify you that it’s ready to be picked up!

As you can see, your vehicle goes through many different departments and steps after you’ve dropped it off. Although these checks do extend the repair time, it’s the best way to ensure your car will be safe and completely restored to its pre-accident condition. If you have any questions about our repair process, quality control, or you’d like to schedule an appointment, feel free to contact us at (415) 551-9700 or send us a message through our online form.

Do I Need a Mercedes-Benz Certified Collision Shop for Bumper Repair?

Posted on by European Collision Center

If your Mercedes gets scratch on its bumper, you might think it’s just a simple repair. After all, it’s not like you got into a collision, right? In reality, a lot more goes into bumper scratch repair than you might think, which is why it’s so important to take it to a Mercedes-Benz Factory-Certified collision repair shop.

Many modern Mercedes have sophisticated sensors throughout the vehicle that connect to the Advanced Driver Assistance System (ADAS). The ADAS varies from model to model, but it includes features like parking assist, backup cameras, collision avoidance, and electronic stability control. These sensors are very sensitive, and even small impacts or layers of new paint applied to repair scratches can affect their accuracy or ability to function properly.

How Do Parking Sensors Work?

Bumpers on more expensive models typically have a combination of parking sensors and a backup camera. Parking sensors work by sending out small ultrasonic waves that bounce off nearby obstacles. These sensors both emit and receive the ultrasonic waves and then relay the information to a screen or other device that beeps, depending on how far away the obstacle is. These sensors also go to work when you put your vehicle in reverse, emitting an audible beep followed by several beeps to warn that an object is behind you.

Why Does ADAS Make a Difference For Collision Repairs?

Although ADAS makes your Mercedes safer, it also makes many types of repairs more complicated – including bumper repairs. Areas that once would have required a simple repair now often have to be replaced. Since features like parking sensors and backup cameras need to be able to “see” around them, repairs must be made with this in mind. For example, repair materials that would typically be used to repair a deep scratch on a bumper cover can’t be used, since it could block the sensor and prevent it from working properly.

That brings us to why it makes a difference where you get your repairs. Taking your Mercedes to just any shop is a gamble. They may not know your vehicle well enough to know where the sensors are located or have the right equipment to ensure they’re working properly. They may use incorrect repair methods that block the sensors. If sensors need to be replaced, they may opt for after-market parts that aren’t designed to work with your system. All of these factors could result in the sensors being unable to communicate with the vehicle’s ADAS system – which in turn, makes your vehicle less safe.

Choose a Mercedes-Benz Certified Shop

Mercedes-Benz vehicles are technologically advanced and built with stunning precision, which is why you should only take your car to a Mercedes-Benz certified auto body shop, like European Collision Center.

As a Mercedes-Benz certified collision shop, we know Mercedes vehicles inside and out – and how to properly repair them. To become certified, we’ve maintained factory training on repairs and servicing procedures that are specific to Mercedes. We use only Mercedes-Benz designated equipment and OEM (original equipment manufacturer) parts. The result? Your vehicle looks and functions exactly as it did before there was any damage.

Whether your Mercedes has a scratch, a dent, or extensive damage, our certified team will get it back to factory condition and out on the road in no time. Schedule your appointment today by calling 415-551-9700 or contact us online.

Choose a Mercedes-Certified Shop to Protect Your Investment

Posted on by European Collision Center

Nearly every aspect of an accident is stressful. Even if everyone is uninjured, there’s still police reports, insurance claims, and repair work to deal with. If your Mercedes has been in a collision, one way to reduce the stress – and make sure your car is repaired properly – is to choose a Mercedes-Benz certified auto body shop.

Mercedes Certified Shop | Auto Repair Service

While it might seem like you’ll receive the same repairs at any shop you visit, there’s a big difference between a shop that’s certified for Mercedes repairs versus one that isn’t. Every auto manufacturer includes unique features with their vehicles. Some manufacturers even use systems or components that are specific to particular models. With so many types of vehicles on the road, it’s important to take your Mercedes to a shop that knows your make and model inside out.

Safety & Material Considerations

Mercedes has some of the most advanced safety components in the automotive industry. Features vary from model to model, but many of them come with Blind Spot Assist, Speed Limit Assist, Active Assist, and Attention Assist. All of these rely on sensors to do their job. During a collision, your car’s sensors can sustain internal damage that may not be obvious. If a shop isn’t aware of Mercedes’ sensor system or lacks the proper diagnostic and repair tools, your car’s safety and driver-assistant features may not work properly. This could have serious consequences for your safety.

As auto manufacturers work to make cars safer and more energy-efficient, they’re also turning away from traditional single-material vehicles. Many manufacturers, including Mercedes-Benz, utilize a combination of materials, like high strength steel, aluminum, and composites. The 2015 Mercedes S Class, for example, has a steel rear quarter panel attached to an aluminum rear body panel and rear floor extension. This presents a challenge to uncertified-body shops, as extra care and knowledge are required when working with vehicles that have direct aluminum to steel contact.

Keep Your Warranty Intact

Choosing a Mercedes-certified shop also allows you to keep your manufacturer’s warranty intact. We use only genuine Mercedes parts, which ensures that they fit and function perfectly. We have a dedicated fixture bench that was developed exclusively by Mercedes-Benz. This allows us to make repairs with assembly-line accuracy. Mercedes-certified shops, like European Collision Center, have completed specialized training to restore Mercedes vehicles to factory specifications. Our technicians know how each model is constructed and the correct process for repairing them. They know the systems they’re working with, understand how to make or model-specific components work, and know how the manufacturer themselves would repair the vehicle.

We hope you never have to go through a collision, but if you do, you can rely on European Collision Center. We’ll restore your Mercedes back to its pre-accident condition, with all safety features working exactly as they should. And after a collision, that’s one less thing to stress about.